Question 1

How do I create an account?

Accepted Answer

Tap 'Sign up' on the login screen and create an account with your email and a password, or use Sign in with Apple or Google for a one-tap setup. Once your account is created, you can start saving memories right away.

Question 2

How do I sign in with Apple?

Accepted Answer

On the login screen, tap 'Continue with Apple'. You'll be asked to confirm with Face ID, Touch ID, or your Apple ID password. Apple will share your name and an email address (you can choose to hide your real email) — we never see your Apple password.

Question 3

How do I delete my account?

Accepted Answer

Open the app, go to Profile, scroll to the bottom, and tap 'Delete account'. You'll be asked to confirm. This permanently removes your memories, notes, and personal information. You can also email us at getmemoranow@gmail.com to request deletion.

Question 4

How do I contact support?

Accepted Answer

Email us at getmemoranow@gmail.com or use the feedback form below. We aim to respond within 1–2 business days.

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